Release Generic Account (ADP Associate)

The Release Generic Account provides the ability to limit access to 5 generic accounts and activate accounts that have become locked. Each client company has a limit of 5 generic accounts. If a user has not logged out properly, and the other 4 accounts are in use, no one will be able to access the system until the locked account (not logged out) is released (unlocked).

 

To Release a Generic Account

  1. From the AIM Welcome page, click on Release Generic Account link located under ADP Associate Tasks. The Release Generic Account workspace displays.

  2. To unlock one account, click Release under the Action column.  To unlock all accounts displayed, click on Release All Accounts.

  3. Click Back to Welcome Page to return to the AIM home page.